Frequently Asked Questions

Please use our "How it works" section to check with your zip code.

Delivery Schedule - 3 times per week - Sunday / Tuesday / Thursday - from 5pm to 11pm // -- Pickup Schedule - 3 times per week - Sunday / Tuesday / Thursday - from 3pm to 6pm

No, you don't have to be present, we will leave a bag at your front desk or on the porch. The meals are delivered to you in insulated bags with ice packs inside that keep it safe for 6-8 hours.

Yes, you’ll receive sms notification when the driver on the way and when bag is delivered.

On the next delivery night, just leave your bag with ice packs outside of your door, and they'll switch it out with more delicious healthy meals.

We source the highest quality ingredients! Our meals are made with whole foods and organic ingredients whenever possible.

The protein we offer is lean red meat, poultry, fish and seafood, we do not serve pork.

Meals are proportioned based on customer’s daily calorie intake. Each meal includes all the nutrients needed per day: lean protein, complex carbs, veggies.

Yes you can review full nutritional information (protein, carbs and fats) in the menu on the website/app. For your convenience we also provide it on the meal labels.

We are trying to keep the sodium as low as possible. Our Chef is using moderate amount of natural Kosher salt. If you need more information please contact our customer service.

AthleticsFit cannot accommodate customers with severe life-threatening food allergies. Our food is prepared in a facility that also handles nuts, shellfish, dairy, gluten, and other common allergens. We cannot guarantee cross-contamination.

Your meals will stay fresh for a full 3-4 days in the fridge after your delivery. In order to keep the meals longer, meals are freezable for up to 2 weeks.

Every plate has individual instruction for timing. To heat our meals is simple open the box and heat in microwave. Remove all unheatable items from the container. (Exp: Souce containers, vacuum bags, garnish.)

We recommend transferring your meals to the fridge upon receiving them.

Insulated bags with ice can keep your meals safe 4-5 hours.

Yes, please contact us by chat or call. (Any changes available 48 hours before delivery.)

Go to your active order in your profile and click "edit menu". (Any changes available 48 hours before delivery.)

We deliver your meals in insulated bags and keep bag deposit till customer return bag to us. After order is completed we apply deposit back to your account.

Yes, you can mention us in Instagram (@athleticsfitmiami) and get $10 as a store credit (available once per week).

Yes, we reward your account with $25 when your referral buys a meal plan.

Yes, please check our section "Become a partner".